Where can I find information of a product?

You can find our product's information on the product pages. However, if you would like to know more about our products, do not hesitate to contact us and we'll assist you to the best we can.

Can I exchange a product?

We're currently not set up for exchanges. However, if there is anything wrong with your purchase, you can return the product to us. Simply refer to our Returns Policy for more details. Once received, we’ll be more than happy to issue a full refund for all the items we've received.

Can I change my order details?

Once your order has been completed, the order goes almost immediately to processing and preparation for shipment in order to get your order to you as quick as possible.

However, you can contact us here as soon as possible and we'll try our best to help you with your changes.

Do you offer student discounts?

Yes we do! Please refer to our Student Discount section for more details.

Received a faulty or incorrect order?

We'd like to apologize for the wrong order! Please contact us and provide us the following details:

- Order number

- Product name

- Fault of the product

- Full photo of the product

After verifying, we'll contact you and refund the cost of return and arrange a replacement or refund if the item is found to be defective.